Customer Support

Having an easy-to-use, fast, and reliable technology product is only half of the battle for those in the M&A world. A VDR must be backed by a knowledgeable and responsive support team, availalble 24/7/365.

The professionals at TransPerfect Deal Interactive are not only highly trained in how to manage the entire process of activating and managing VDR-based due diligence, but they are also familiar with M&A transaction in general. As the whole point of a VDR is to drive efficiencies into the deal process, waiting on support, repeating requests or educating support contacts is not something that can be tolerated. A dedicated customer support manager, and their backup team, is always on hand to assist with, and even anticipate, your specific requirements.

Access to help with TransPerfect Deal Interactive is instantaneous and the average support call is successful resolved, from start to finish, in less than 3 minutes. Leaving your prospective buyers the time and the ability to concentrate on the deal.