Client Service

Whether you're well-versed in online due diligence or have a first-time need for a virtual data room, it's essential that you have someone you can rely on to offer assistance when you need it. From the moment you begin your diligence process in choosing a VDR solution, the TransPerfect Deal Interactive team will be at your disposal.

Our client service personnel are available around-the-clock, 24/7/365 to ensure that your due diligence process moves forward with ease.

In a pre-sales environment, our team of professionals will:

• Describe the various features and benefits of a TransPerfect Deal Interactive virtual data room solution
• Schedule and perform an online demo for you and any other stakeholders or potential administrators and end-users
• Explain detailed pricing and service-level offerings
• Advise you on industry best practices so you can make an informed decision according to your specific needs

In a post-sale environment, our staff will not only guide you through initial use and offer on-going support, they can also assist by:

• Scanning hardcopy documents in our world-class document management facilities
• Creating a site architecture to host your deal documentation
• Uploading electronic data from a storage site or as it is delivered to us
• Indexing your content and optimize it for easy access
• Setting up user roles based on your specifications and invite users to the data room

And it doesn't end there.

Whether you require deeper assistance with an active data room, a new site for another deal, document management, EDD solutions, translation, interpreters or transcriptionists, or any other support service covered by our family of companies, your TransPerfect contact is a trained professional who can help. For over 15 years, TransPerfect's name has been synonymous with "trust" for high value business services. Our dedication to our clients has made us the leading choice of virtually all major financial institutions and the entire Am Law 200.